Privacy Policy

How we collect, use, and protect information during training registration and delivery

This privacy policy took effect on April 2, 2026 and governs data handling practices for all training participants.

Information We Collect During Registration

We collect contact information when you register for training or submit inquiries through our website. This includes name, email address, phone number, and professional background details relevant to training placement and communication.

  • Contact details including name, email, and phone number for registration
  • Professional background information to assess training fit and prerequisites
  • Technical environment details to ensure compatibility with training tools
  • Payment information processed through secure third-party payment processors
  • Training progress and completion data for program improvement and certification

We also collect usage information when you access training materials including login times, module completion status, and system interaction patterns. This data helps us improve curriculum effectiveness and identify technical issues.

How We Use Collected Information

Contact information enables communication about training schedules, curriculum updates, and administrative matters. We send registration confirmations, session reminders, and material access instructions using provided email addresses and phone numbers.

Professional background information helps instructors tailor examples and adjust pacing to cohort experience levels. Progress data identifies participants who might need additional support and informs curriculum improvements for future cohorts.

Your Rights Regarding Personal Data

You can request access to personal data we maintain about you at any time. You may also request corrections to inaccurate information or deletion of data no longer needed for training delivery and legal compliance.

Data Access Requests

Request copies of personal data we maintain in our systems within 30 days.

Information Correction

Submit corrections for inaccurate or incomplete personal data we hold.

Data Deletion

Request deletion of personal data no longer needed for training purposes.

Data Portability

Receive personal data in structured format for transfer to other services.

When We Share Information

We share participant contact information with instructors who need it for training delivery and support. Instructors receive only information necessary to conduct sessions and provide technical assistance during the program.

We share payment information with third-party processors who handle transactions securely. These processors operate under strict data protection agreements and use information solely for payment processing purposes. We do not sell personal data to marketing companies or data brokers.

Data Security Measures

We protect personal data using encryption for transmission and storage. Access to participant information is restricted to staff members who need it for training administration and delivery. Systems undergo regular security audits and updates.

Despite security measures, no system is completely immune to breaches. We maintain incident response procedures and will notify affected individuals promptly if unauthorized access occurs. Notification includes details about compromised information and recommended protective actions.

Privacy Questions and Requests

Contact our privacy coordinator for questions about data handling practices or to submit requests regarding your personal information.
Address: 204 Saint-Sacrement Street, Montreal, QC H2Y 3S7 Canada
Phone: +1 (869) 901-6414
Email: content@menalyviona.world